Fix my Addis
Empowered citizens to report city issues—improving infrastructure response time by 60%
- Enhancing Urban Infrastructure Management
- Improving Response Efficiency
- Leveraging Technology for Smart City Solutions
- Empowering Citizen Participation
Project Scope
Addis Ababa residents had no efficient way to report infrastructure problems to city authorities. We built Fix My Addis—a civic technology platform that connects citizens with municipal services through location-based reporting and real-time tracking. The result: residents can now report road damage, waste problems, and service disruptions instantly. City authorities respond faster, and infrastructure issues get resolved quicker. The platform has become a bridge between citizens and government, improving urban infrastructure management.
Final Result
Fix My Addis has transformed citizen-government communication. By making issue reporting effortless and tracking transparent, the platform has improved infrastructure response times and citizen satisfaction.
- 60% faster response times
- Real-time issue tracking
- Location-based reporting
- Comprehensive city dashboard
And the client was happy:
"Fix My Addis has given us a voice. Our city is responding faster to our concerns."
Check it out live
Have a similar project?
We are here to help. Let's discuss your needs and get started.